Privacy Policy

Last Updated: 23, July, 2026

Chance to Change Foundation (“Chance to Change,” “we,” “us,” or “our”) is a non-profit organization providing addiction recovery, mental health, employment, housing, and family support services in Utah and Texas. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at chancetochange.us, submit a form, or communicate with us by phone, email, or text message.

1. Information We Collect

We may collect the following types of information when you use our website or contact us:

Contact Information: name, mailing address, email address, phone number.
Intake & Health Information: if you submit our Intake Form, we may collect personal, medical, mental health, and insurance-related information necessary to provide or coordinate care.
Employment Information: if you submit our Employment Application, we may collect information such as work history, education, references, licenses/certifications, and background check consent.
Communication Data: messages, comments, or questions you submit through our contact forms, email, or phone calls.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide requested information about our programs and services;
Process intake and employment applications;
Communicate with you about your inquiry, application, or care coordination;
Send appointment reminders, service updates, and administrative communications, including by SMS text message where you have opted in;
Improve our website and services;
Comply with legal and regulatory obligations.

3. SMS Communications

If you provide your mobile phone number and opt in through one of our website forms, you consent to receive SMS text messages from Chance to Change related to your inquiry, appointments, application status, and general service updates.

Message frequency may vary.
Message and data rates may apply.
You can opt out of receiving text messages at any time by replying STOP to any message you receive from us.
For help, reply HELP or contact us directly at info@chancetochange.us or (833) CHANGE8.
We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties for marketing purposes.
Carriers are not liable for delayed or undelivered messages.

4. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect the information you provide to us. Health-related information submitted through our Intake Form is treated as confidential and is used only for purposes of coordinating your care, consistent with applicable law.

5. Sharing of Information

We do not sell your personal information. We may share information with:

Staff, contractors, or affiliated healthcare providers involved in coordinating your care or processing your application;
Service providers who help us operate our website, forms, and communications (e.g., form processing, hosting, SMS messaging platforms), who are contractually obligated to protect your information;
Government authorities or other third parties when required by law or to protect the safety of you or others.

6. Your Choices

You may opt out of SMS communications at any time by replying STOP.
You may contact us to ask what information we hold about you, or to request corrections, by emailing info@chancetochange.us.

7. Children’s Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13 without parental or guardian involvement, except as part of our family and youth services provided directly to families with appropriate consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Chance to Change Foundation
Phone: (833) CHANGE8
Email: info@chancetochange.ust
Website: chancetochange.us